FAQ's.

1. What is Sayfur?

Sayfur is an online pet store offering high-quality and affordable products for your beloved pets. We provide carefully selected items designed to keep your pets happy, healthy, and comfortable.

2. What types of products do you sell?

We offer a wide range of pet products including:

Pet accessories

Feeding essentials

Grooming products

Toys and comfort items

Health and care products

3. How long does shipping take?

Shipping usually takes 7–14 business days, depending on your location. You will receive a tracking number once your order has been shipped.

4. Do you offer international shipping?

Yes, Sayfur ships to many countries worldwide. Shipping times may vary based on destination.

5. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package.

6. What payment methods do you accept?

We accept secure online payments including:

Credit/Debit Cards

Visa & MasterCard

Other secure payment gateways

7. What is your return policy?

If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will review your case and provide a suitable solution.

8. How can I contact customer support?

You can contact our support team via email or through our website contact form. We aim to respond within 24–48 hours.

9. Are your products safe for pets?

Yes. At Sayfur, we carefully select products made with pet-safe and high-quality materials to ensure your pet’s safety and comfort.